BAHAMUT COMMERCE field guide

Answers that grow with you

Four chapters covering 256 sowing seed packets — accounts, dispatch, storage, and payment.

4 chapters

12 quick FAQs

256+ seed SKUs

Chapter 01

Account & checkout

Sign-up, OTP verification, and cart sync before you order seeds.

01.01 How do I create an account?

Register with your email and password. A 6-digit OTP is sent to your inbox — enter it on the Account page to verify before checkout.
01.02 Why must my email be verified?

Verified email ensures order confirmations, tracking updates, and support replies reach you. Resend the OTP anytime from Account if it expired.
01.03 Where is my order history?

Sign in and open My orders to view past seed purchases, totals, and dispatch updates synced to your account.

Chapter 02

Track seed packet dispatch, raise tickets, and manage cancellations.

02.01 How do I track a seed order?

Use your order number and email on Track order. Status emails are sent after checkout and when dispatch milestones change.
02.02 Can I cancel or request a refund?

Open your order on the status page and submit a support form for cancellations, delivery issues, or refund requests. Our seed desk responds during working hours.
02.03 When will I receive confirmation?

An order confirmation email is sent immediately after checkout. UPI prepaid orders proceed to the payment gateway; COD orders are queued for packing once confirmed.

Chapter 03

Packing standards, storage tips, and quality claims for every packet.

03.01 How are sowing seeds packed for shipping?

Seeds are sealed in moisture-barrier foil packets, labelled by variety, and packed to stay dry during transit.
03.02 What if my order arrives damaged or wrong?

Report quality concerns within 24 hours of delivery with photographs. See our Refund policy for eligibility and claim steps.
03.03 How should I store seed packets after delivery?

Keep unopened packets cool, dry, and away from direct sun. Reseal opened packets tightly and use promptly for best germination.

Chapter 04

UPI, COD, prepaid shipping, and delivery coverage across India.

04.01 Which payment methods are accepted?

We accept UPI for prepaid orders and Cash on Delivery (COD) on eligible PIN codes. COD may include a ₹49 courier fee shown at checkout.
04.02 Do prepaid orders get free shipping?

Yes — UPI prepaid seed orders include free standard shipping. You are redirected to the payment gateway after placing the order.
04.03 Do you deliver across India?

Yes — we deliver nationwide subject to courier serviceability. Review the Shipping policy for zones and handling details.